Conversations with Clients

The conversations feature allows a client and professionals to have a secure chat within LegalAtoms. It works very much like popular messaging features on LinkedIn or Facebook — so users don’t have to learn new concepts.

The conversation can take place with a client and professional (including court officials) who are connected

A conversation cannot have multiple participants – only the client and one professional

Here’s the view for the professional

When you select a client, you will be able to send a message from the window below. You have to click the “arrow” icon to send the message

The client would receive the message.

The client would also receive an email notification that they have received a message (but not the message content). The client is expected to log in and then read the message. This provides a natural safeguard against someone monitoring the emails.

Later when the client replies, the professional account will see the following notifications

  • Email
  • In-App notifications in the top menu (just like when you receive a new client

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