Court facilitators and self help centers can reach more
Court facilitators and the personnel in the self help centers can reach those people who would otherwise have difficulty or barriers to visiting the court.
With mechanical work of drafting and filling forms with mundane details automated, the staff can focus jump to the heart of the issue, and focus on the intellectual aspects of the case.
LegalAtoms - Electronic Servicing
This video outlines some things to consider before attending a Family Law court hearing. It will explain how you can plan your journey and what you should consider in advance of the court date, including accessibility needs and what documentation you are required to bring on the day.
How it works
You can start a case and share the link with the client which will be e-mailed to them via LegalAtoms. Or a client who is already working on a case can reach out to you via LegalAtoms
View client documents online. Client can leave questions for you which you can address in one go
At this point client can print and file with a court, USCIS or the relevant government authority.
Productivity features for you!
LegalAtoms ideal is to let professionals focus on intellectual aspects and cut mechanical work
You can specify what kind of clients meet the criteria for receiving your services. You can specify the case types, the jurisdictions, language and even finer details such as intimate relationship situations in a domestic violence, or rape victims seeking a U Visa
Keep all client documents under their LegalAtoms account for self-service. LegalAtoms generates case documents in MS WORD and PDF formats
Clients can book appointments directly on your calendar. You can specify rules e.g. min days in advance, min time between appointments, business hours etc.
Gratify your clients while cutting your burden to educate clients by creating beautiful tailor made infographics which answer "What happens now" or "what's the process", or "when will I be done".
Clients can receive reminders for important dates via email and text so they don't miss a hearing, or a biometric appointment
Access the entire website using any mobile, tablet or laptop
Setting up chat
We are using the Drift App which sends a nice "ding" when a client on our website clicks on the chat link .
Chat support is anonymous -- individuals don't have to reveal their identity.
Here's what interns have to do get started
Download the mobile app (iOS , Android). This is helpful in receiving notifications so you don't have to constantly monitor your laptop screen waiting for the client
E-mail email@example.com to get
credentials and access to on-call signup sheet (Its a shared Google sheet)
Login to the Drift chat app
Sign up for support hours the on-call sheet
Tip: When you get a chat request you can go to the website drift.com to chat with clients from your laptop. This is helpful e.g. for typing faster, and for copy pasting links and screenshots.
Key features for assisting clients
LegalAtoms provides online questionnaires in simple language to gather client information. After the questionnaires are filled,
LegalAtoms creates the MS WORD and PDF versions of the court forms
We have pre-set questionnaires for domestic violence protection orders, U Visas, family law and numerous other case types. Clients responses are then used to automatically generate the correct pattern forms. For example USCIS Forms for U Visa cases, or Washington State pattern forms for Divorce cases in Washington and so on.
Users are assisted with explanations of terms, the next steps and curated and detailed help topics from carefully selected sources
Receive facebook style notifications whenever when clients complete their questionnaires or leave a question for you
Save commonly used responses as a template for use as a starting point. Create unlimited number of templates
Question level conversations
Clients can add questions for you next to any individual question. You can then view all questions with the context of the question, in a friendly way. Then you can address each question one by one in facebook-style conversations, at which point the client receives notifications
Download official pleading versions with numbered lines