How Does the Clerk Add Comments to the Questions in a Case Questionnaire

Step 1 : Search a case

Click in the search bar

Enter name of client press enter if you want to search for a specific client’s cases

Entre the case number and press enter if you want to search for a specific Case

Step 2 : Locate and open case details page

Locate case on dashboard by unique Case Number

Now move mouse on Eye Icon text “View case details page” with be appeared, click on that I con
Clicking on eye icon you will be landed to the case details page

Step 3 : Expand Diagnostics Section

Scroll down the case detail page, you will see Diagnostics section under Case Info

Expand button is available in front of Diagnostics

Click on that expand button, you will see expanded Diagnostics section

Step 4 : Open View All page

View All button is available on top of expanded Diagnostics

Click the View All button, you will land to View All page

Step 5: Expand and Collapse sub sections of Diagnostics

on the View All page three subsections (Filling County, Diagnostics, Which Court to File) are available

See a Dropdown Arrow Button is available in from of every section

Click on that button Questionnaire will be expanded on first click and collapsed on second click

Step 6 : Locate the Question to add Comment

Subsections and their questions are available on left side of screen under Go Back button

Click on Question same question will be highlighted with yellow color in questionnaire

You also can scroll Questionnaire up and down and locate question by reading one by one to add comment

Step 7 : Open comment section for a question

A Comment icon is available in front of every question available in question

Click on that comment icon comment section will be opened on right side of screen

Step 8 : Enter text to the comment

Text “Enter a comment here….” is shown in the comment box

Click on text, it will enable you to enter text in the comment

Enter text

Step 9 : Bold text

Options:

Click on bold button before entering text and enter text between HTML tag e.g  TEXT 

Select the entered text and click on bold button under the comment box

Step 10 : Italic text

Press Italic button under the comment box and enter text between HTML tag e.g  TEXT 

Select the entered text and press Italic button under comment box

Step 11 : Underline text

Press Underline button under the comment box and enter text between HTML tag e.g TEXT

Select the entered text and press Underline button under comment box

Step 12 : Strikethrough text

Press Strikethrough button under the comment box and enter text between HTML tag e.g <strike> TEXT </strike>

Select the entered text and press Strikethrough button under comment box

Step 13 : Code Text

Press Code button under the comment box and enter text between HTML tag e.g <code>TEXT</code>

Select the entered text and press Code button under comment box

Step 14 : Convert text to link

Press Link button under the comment box and enter text between HTML tag [TEXT](https://example.com)

Select the entered text and press Link button under comment box

Step 15 : Insert Images

Image button is shown under comment box

When you will click image button it will land you to the system’s memory

At that screen you will select disk, then folder and then file to upload
After selecting file click on Open button available on right bottom corner

Image will be appeared in comment box in format of HTML link. Image will appear in media format after submitting comment

Step 16 : Delete Images

When you have inserted images you can see image link in the comment box
When you have to delete an image from added images select link on that image and cut that link

That image will be removed

Step 17 : Insert Gifts

Gift button is available under the comment box

Click the Gift button

When you will click on Gift button then gifts will be open under the comment box

You can scroll shown gifts up and down and locate the specific sticker

By clicking on the gift the link of that gift will be appeared in comment box and gifts under the comment box will be disappeared

If you want to search a specific Gift without scrolling

You will see a search bar above the shown Gifts

Enter the text in the search bar for the required gift

Gifts will be shown according to the entered text
Click on the gift which you choose will be inserted to the comment

Step 18 : Delete Gifts

Select the link of sticker in the comment and erase that link sticker will be deleted

Step 19 : Submit Comment / Submit Reply

When you have added your text, required images and stickers in the comment box then you will see a button named Submit Reply

When you will click on button entered text, images and stickers will be shown in comment

Step 20 : Edit an added Comment

When you have submitted a comment three dots will be shown in top right corner of comment

Click on that 3 dots you will two buttons Edit and Delete will be appeared

Click on Edit button, comment will be appear in edit mode

Make changing in comment and click on Save button

Step 21 : Delete an added Comment

When you have submitted a comment three dots will be shown in top right corner of comment

Click on that 3 dots you will two buttons Edit and Delete will be appeared

Click on Delete button

Two buttons Cancel and Delete will be appeared

Click on Delete button

Comment will be deleted

Step 22 : Write another Comment

When you have submitted a comment then you will se one more comment box with text “Your comment has been submitted!” and Write another comment button

Click on button Write another comment

Writing within comment box and button Submit Reply will be enabled

Enter text and click Submit Reply button

New comment will be submitted