Uploaded document appears multiple times in the files tab

This manual addresses an issue where a document uploaded through the “Attach other documents” option in the Intake form appears multiple times in the Files tab. Follow the steps below to reproduce it. This document is intended for sheriffs managing case files and ensuring proper e-service workflow

Steps to Reproduce

Step 1: Log in as a Sheriff

Navigate to https://app.legalatoms.com/

• You will see the login screen where you can enter your credentials and hit login to access your account.

Step 2: Upload a Case

• Once logged in, Click on “More Action” from the dashboard, and “Serve Civil Orders” is auto-selected to upload a case.

Step 3: Select the case type

• Select the case type e.g. Domestic Violence Protection Order

• Then upload individual PDF files by clicking on the upload icon

Step 4: Attach a Document

• In the Intake form, locate the “Attach other documents” option.
• Use this option to upload a document to the case.

Step 5: Submit the Case

• Complete the Intake form and submit the case.

Step 6: Perform E-serve

Open the Uploaded case on the case detail page and execute the E-serve process.

Step 7: Verify in the Files Tab

After the E-serve process is completed, navigate to the Files tab.

Check for the presence of duplicate entries of the uploaded document.